Shipments and returns
Your pack shipment
Packages are generally dispatched the next working day after receipt of order and payment and are shipped 1st class via Royal Mail with Tracking if to the UK. Deliveries to Europe and the rest of the world will be shipped 2nd class with Tracking. If you prefer a different method of shipping then please let us know and we'll do our best to accommodate your needs. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Packaging is discrete with no information other than your name and address.